Darwen Car Hire Privacy Policy

Data We Gather

We gather and manage various types of personal information, including:

How We Utilize Your Data

Your personal information serves these key purposes:

• Service Delivery in Darwen:
  • We handle your vehicle rental bookings and agreements with care. This includes verifying your identity to confirm that you meet our rental criteria. Our team coordinates the collection and return of vehicles efficiently. We also process payments, manage deposits, and address any additional charges related to your rental.
• Customer Communication (Legitimate Interest and Contractual Obligations):
  • Distributing booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you of any modifications to our services or policies.
• Marketing Consent and Legitimate Interest in Darwen:
  • We will send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you wish.
• Service Enhancement for Customer Benefit:
  • Evaluating website interactions to refine user experience and site functionality. Conducting research to optimize our vehicle fleet and service offerings.
• Regulatory Compliance in Darwen:
  • Meeting legal, regulatory, and tax obligations. Preventing fraudulent activities and maintaining service security. Addressing disputes and upholding our terms and conditions.

Information Sharing Practices

Sharing Your Information Responsibly

• Local Service Partners: Third-party companies assist us in providing our services, including payment processors, IT support, and maintenance services. These partners are legally required to safeguard your information.

We do not share your personal information with third parties for marketing.

Data Protection Practices

At Car Hire Darwen, we employ a range of technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices encompass encryption, restricted access, secure server technology, and routine security evaluations. Despite these efforts, no method of electronic transmission or storage is entirely without risk.

Data Retention Policy

We keep your personal information only for the time needed to achieve the specific purposes for which it was gathered, such as complying with legal, accounting, or reporting obligations. The duration for which we retain data depends on the type of information and how it is processed.

Your Rights in Darwen

Your rights under UK data protection law in Darwen

• Accessing Your Information: Obtain a copy of your personal information records.

Contact us below to exercise your rights.

Cookies and Tracking Practices

Our website utilizes cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content. You can adjust your cookie preferences directly in your browser settings, allowing you to control how your data is used while engaging with our services.

Policy Changes

Our Privacy Policy is subject to periodic updates to align with changes in our practices or legal obligations. Any revisions will be published on this page, accompanied by a new "Last Updated" date. We recommend reviewing this policy regularly to stay informed about how we protect your information.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out to us.